![]() Please also consider that the weights must hang freely which usually requires a minimum height of 1.5 – 2.0 m (5-6 1/2 feet). This makes it necessary that you have a solid support that is strong enough to hold the black forest clock. Depending on the size and type of movement a cuckoo clock can easily weigh 10 kg (22 lbs). The most important advice is this: After the little bag under the clock containing the chains has been opened, the clock must not be turned upside-down since this could cause the chains to slip from their wheels.įind the best place in your home for the cuckoo clock. If possible keep the original box the clock came with because it is ideal for shipping the cuckoo clock. ![]() Please read those instructions before you unpack the cuckoo clock. Mounting, set-up and shipping of a cuckoo clockĮvery cuckoo clock comes with a user manual and a set-up manual. You can contact the manufacturer or ask us to get in contact with the manufacturer for you. In this case you can contact us, the manufacturer or this website which is specialized in clock parts (You can contact a VDS service partner. If you need new parts for your cuckoo clock then a local clockmaker can probably not help you. You can get help from your local clockmaker. ![]() Should you experience a problem with your cuckoo clocks after the warranty of 24 months has expired then there are different ways to get help. Although the movements are built to last at least for 30 years regular maintenance will increase the live of the clock. Your local clockmaker can do this for you. However the manufacturers recommend to get the clock maintained (cleaned and oiled) every 3-5 years by a clockmaker. Usually a cuckoo clock runs for many years without any problems. The modern movements are sophisticated, easy to maintain and durable. If you have a warranty claim please contact us first.Ĭuckoo clocks do not need very much regular care. All cuckoo clocks come with a 24 month warranty for mechanical parts. Since all manufacturers pay greatest attention to product quality there are almost no warranty claims. Very rarely you will have a problem with an Original Black Forest cuckoo clock. Before you receive a Black Forest clock it has been tested intensively.
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